There is a new paradigm - one that doesn't make you pick between quality, cost, and speed to market.

TouchPoint Managed Services delivers all 3 to organizations likes yours - better, faster and cheaper.

TouchPoint Management Services (TMS) was formed by combining the deep experience of The Holley Group, a minority owned marketing and communications firm with the strength of OneTouchPoint, a leading national marketing execution service. Clients get the best of both worlds – an experienced minority firm with financial strength and scale.

Utilizing a network of best-in-breed providers and proprietary production sites - TMS optimizes communication and provides significant cost savings when procuring printing, fulfillment, marketing and creative services. TMS makes designing and delivering communication – better, faster and cheaper.

The Holley Group is a marketing and communication firm whose mission is to offer customer communication capabilities to maximize customer intimacy thereby delivering revenue and profit growth for clients. The Holley Group is a market leader in identifying top line revenue growth opportunities, defining sales and marketing strategies and designing innovative communication offerings for higher education, non-profit organizations and associations. For more information, visit

OneTouchPoint is a single source, marketing execution services provider that utilizes a proprietary marketing automation and fulfillment tool, to deliver multi-channel marketing communication to include printing, mailing and fulfillment services which helps its 1000+ clients design and deliver communication across touch points and increases the return on their marketing investment. For more information, visit

The National Minority Supplier Development Council (NMSDC) has certified TouchPoint Management Services, LLC as a minority business enterprise (MBE). (Certificate available upon request.)

Contact: Christie Kimbell | 386.283.5906 |                   FOR IMMEDIATE RELEASE | DATE: August 1, 2016

New Firm Launched Offering National Communication Management Services

Palm Coast, FL August 1, 2016 – The strengths of two leading companies have combined to create a national communication management services firm. The Holley Group (a marketing innovation and communication services group) and OneTouchPoint (a national marketing execution provider) have joined forces to create TOUCHPOINT MANAGEMENT SERVICES (TMS) headquartered in Palm Coast Florida.

TMS makes designing and delivering communication – Better, Faster and Cheaper. TMS utilizes networked production operations in five states, a proprietary communications portal and a ‘best in breed’ network of partners to provide significant cost savings and optimization when procuring printing, fulfillment, marketing and creative services.

Howard Holley, President & CEO of The Holley Group and CEO of the newly formed TouchPoint Management Services states, “As communicating to customers and prospects has become more complex, organizations are looking for solutions to simplify their communication execution. TouchPoint Management Services fills a fundamental market gap by delivering cost savings and best practices to firms of all sizes.”

As Chris Illman, CEO of OneTouchPoint and Vice Chair of TMS observes, “ There is significant opportunity in combining The Holley Group’s leadership around Customer Intimacy and communication excellence with the strength of our U.Connect technology and our communication execution capabilities. Many companies are looking for ways to expand the breadth of their offering through effective communications in a way that reflects the diversity of their customers and prospects.”

The National Minority Supplier Development Council (NMSDC) has certified TouchPoint Management Services as a minority business enterprise (MBE). Clients get the benefit of an experienced minority firm with financial strength and scale.

 TouchPoint Management Services Leadership

Chair and CEO, Howard Holley, is currently President and CEO of The Holley Group, Holley is a former senior executive with Xerox Corporation, with significant experience in the printing, publishing and business process outsourcing industries. At Xerox, he created a consulting practice that would become Document Outsourcing and Communications Services. Holley provided global leadership for this  $1 Billion dollar line of business as a senior vice president and General Manager. 

Vice Chair, Chris Illman, is currently CEO of OneTouchPoint, Previously, Illman was Worldwide Managing Director of Sales for Gartner eMetrix. He has over 20 years of progressive management experience and is responsible for the company’s business activities including strategic direction and growth strategies. Illman was instrumental in the development of the U.Connect platform, a modular online portal designed to manage a clients entire marketing supply chain efforts.


TouchPoint Management Services is led by

Howard Holley, Chair and CEO

Holley is Chief Executive Officer for TouchPoint Management Services and also is President and CEO of The Holley Group which he founded in 2009. He has over 45 years of experience in the printing, publishing and outsourcing industries. He is a former senior executive of the Xerox Corporation where his career spanned 33 years. His work at Xerox encompassed senior leadership roles in Sales & Marketing, Field Operations and Enterprise Document Solutions in the United States, China, Russia, India and Latin America. In his last role he led the development and growth of the Document Outsourcing and Communications Services line of business. Prior to joining Xerox, Holley was publisher and editor of The Black Pages in the Metropolitan New York area. Read More

Chris Illman, Vice Chair

Illman is currently President and CEO of One Touch Point which is majority owned by the Private Equity Firm, ICV Capital. Previous to this position Illman was WW Managing Director of Sales for Gartner eMetrix. He was responsible for world wide revenue and business development for Direct Sales, Alliances and Channels for a software start up venture of publicly held Gartner, Inc. Chris has extensive M&A experience being a part of over 15 transactions as an investor and operator. Chris helped lead a successful exit of OneTouchPoint from Huron Capital to ICV Capital as part of its next growth chapter. Read More


Dr. Peter Holmes – Board Member

Dr. Holmes is the former CEO of Diversified Chemical Technologies a certified minority business enterprise (MBE). Previously, he was the Chief Marketing Officer for Celanese where he led the Office of Strategic Growth and was responsible for accelerating and enhancing the company’s innovation efforts. Prior to Celanese Holmes was SVP of Business Development for Cherokee Chemicals a wholly owned subsidiary of PRWT Services another certified-MBE. Holmes also spent 23 years with Rohm and Hass, Inc in various roles including running their Asia Pacific Operations.

Jermaine Warren – Board Member

Warren is currently a Principle at ICV Partners and a member of the Board of Directors of One Touch Point. Prior to re-joining ICV in 2010, Mr. Warren was an investment professional with Starwood Capital Group Global LLC, a Greenwich, CT based real estate private equity firm. Prior to Starwood Capital Group, Warren worked at ICV from 2003 to 2005 where he was a member of the team that executed the investment in Innovative Creative Packing Solutions, Inc. and the team that executed the divestiture of Marshall Retail Group, LLC from Fund I.

Christie Kimbell – Strategy & Marketing

Kimbell is currently VP of Marketing for One Touch Point. She has served previously as Chief Marketing Office for The Holley Group. Kimbell is an enterprising marketing and sales leader, who is skilled at building relationships internally and externally. Flexible and results-oriented, she has continually succeeded in leading teams to acquire, retain and grow business in highly competitive rapidly changing environments. She is skilled at creating cultures that utilize analytics as the foundation for effective creative execution.